Presidentes dos maiores bancos do país se reuniram na abertura do Febraban Tech 2026 (Foto: reprodução)Painel de abertura do principal evento do setor discutiu a evolução da tecnologia no sistema financeiro e reforçou que a palavra final ainda pertence às pessoas
Presidentes dos maiores bancos do país se reuniram na abertura do Febraban Tech 2026 (Foto: reprodução)Painel de abertura do principal evento do setor discutiu a evolução da tecnologia no sistema financeiro e reforçou que a palavra final ainda pertence às pessoas
Em contexto
- Tema: Banca y Fintech — Banca digital, pagos, open banking y regulación financiera.
- Fonte: Finsiders Brasil
- Publicado: 24/08/2026
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Why it matters
Financial services has one characteristic that makes it unlike every other sector: it can fail on experience and survive, but it cannot fail on trust. That is why moves that look slow from the outside are usually prudent from the inside.
My view here is shaped by the Panamanian market: regulation changes, standards arrive with a deadline, and the operation has to keep invoicing while it adapts. The useful question is not whether it suits you, it is how much time there is to comply.
What usually goes wrong
What I see fail most is underestimated compliance load. The product gets designed around the customer and legal comes in late, once it is already built. That is when requirements appear that force whole flows to be redone, and what was going to ship in one quarter ships in three.
What to watch
- What the local regulator requires and by when, because the deadline is usually the real constraint.
- How money is returned when something fails, and how fast the customer sees it.
- Which part of the customer relationship ends up with a third party and whether that is reversible.
How I read this entry
What I would ask for before approving something like this is the plan for when it fails: how the customer gets their money back, in what timeframe, who authorises it and what they are told meanwhile. In payments, the quality of the recovery matters more than the quality of the happy path.
The original story is published in another language; the excerpt is quoted as the publisher delivers it and the commentary is written in English.
Living through this in your own team?
Open the chat and tell me how you're handling it. I'm interested in comparing notes.
