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CIOs are still waiting for AI’s cost savings

Pressure to deploy, not measurable gains, are setting the pace for enterprise AI investments, according to an Infosys report.

Pressure to deploy, not measurable gains, are setting the pace for enterprise AI investments, according to an Infosys report.

In context

  • Topic: Estrategia y Gobierno de TI — Decisiones de portafolio, costo total, gobierno y marcos de referencia.
  • Source: CIO Dive
  • Published: 26/08/2026

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Why it matters

There is a wide gap between a company that has technology projects and one that has a technology strategy. The first accumulates initiatives; the second decides what it will not do. Moves like this are usually the moment somebody at the top finally wrote down the list of what gets left out.

My filter is always the same: does this change a decision, or only a tool? If at the end of the quarter the same people are approving the same things by the same criteria, there was no transformation, there was a purchase. The difference shows up in the committee minutes, not in the press release.

What usually goes wrong

What usually goes wrong is the part never discussed with the areas that will carry the work. It gets decided at the top, communicated downward, and the resistance shows up not as opposition but as slowness. Nobody says no; everything simply takes twice as long and nobody can explain why.

What to watch

  • Whether business metrics appear or only delivery metrics — cost per transaction beats percentage complete.
  • The real calendar of contracts and renewals: that is where you see whether the move was strategic or was an expiry date.
  • What gets switched off to fund the new thing; if nothing does, the budget will hurt in six months.

How I read this entry

I would treat it less as a technology story and more as a market signal. If one player moves this way, in twelve to eighteen months the rest will have to answer something. Better to decide now, calmly, what that answer will be, rather than improvise it when a client asks.

This entry is an excerpt from the original source, selected by the site radar. The commentary above is the site's own and does not belong to the cited publisher.
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Source. CIO Dive

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