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Telecommunications Artificial intelligence

A (ausência de) humanidade na arte feita com IA

Uma breve reflexão sobre a essência da arte e dos impactos da tecnologia na produção e na fruição artísticas

Uma breve reflexão sobre a essência da arte e dos impactos da tecnologia na produção e na fruição artísticas

A ficha

  • Setor: Telecomunicaciones — Red, atención y fraude: operación autónoma y experiencia.
  • Fonte: Mobile Time
  • Publicado: 06/10/2026

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How I read this case

Telcos were among the first to take AI into real operations, for an unromantic reason: they have the volume and they have the data. What is interesting is no longer that they detect a network anomaly — it is how much of the response happens without anybody approving it, and what limits were placed on that.

The three questions

  • Which part of the response is automatic and where the handbrake sits.
  • Whether the gain shows on the customer bill or only in the operations centre.
  • How much of the case is network and how much is customer care: different problems.
This commentary is my own and does not belong to the cited publisher.
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