Agentic process execution could change the P&L far beyond productivity, and the real gains for forwarders sit in execution quality, margin capture and a new kind of moat. “Innovation and productivity are at the core of what we do.” That was the slogan by a global TMS provider in 2016.
Agentic process execution could change the P&L far beyond productivity, and the real gains for forwarders sit in execution quality, margin capture and a new kind of moat. “Innovation and productivity are at the core of what we do.” That was the slogan by a global TMS provider in 2016.
The card
- Industry: Logística y cadena de suministro — Transporte, inventario y última milla: visibilidad y decisión.
- Source: The Loadstar
- Published: 19/10/2026
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Excerpt from the original publisher, selected automatically. The full text belongs to its publisher and is linked above.
How I read this case
In logistics technology is rarely the bottleneck: the bottleneck is data that arrives late and a supplier with no way to integrate. Seeing inventory in real time is worth nothing if the replenishment decision still takes three days to approve. The gain is in shortening the cycle, not in the dashboard.
The three questions
- Whether it improves visibility or also shortens decision time.
- How small suppliers are integrated, since they are usually the majority.
- What the operation does when the system is unavailable.
This commentary is my own and does not belong to the cited publisher.
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