The grocer promoted CIO Laurie Douglas to the role and announced other executive changes in its technology, industrial operations and finance departments.
The grocer promoted CIO Laurie Douglas to the role and announced other executive changes in its technology, industrial operations and finance departments.
In context
- Topic: Estrategia y Gobierno de TI — Decisiones de portafolio, costo total, gobierno y marcos de referencia.
- Source: CIO Dive
- Published: 15/10/2026
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Why it matters
When an organisation announces a turn like this, the announcement is rarely the interesting part. What matters is everything it forces to be reordered underneath: committed budgets, live contracts, teams built for something else. That is where you find out whether the decision had real backing or was a slide in a deck.
My filter is always the same: does this change a decision, or only a tool? If at the end of the quarter the same people are approving the same things by the same criteria, there was no transformation, there was a purchase. The difference shows up in the committee minutes, not in the press release.
What usually goes wrong
What usually goes wrong is the part never discussed with the areas that will carry the work. It gets decided at the top, communicated downward, and the resistance shows up not as opposition but as slowness. Nobody says no; everything simply takes twice as long and nobody can explain why.
What to watch
- Who ends up owning the decision, and with what budget of their own rather than borrowed.
- Whether business metrics appear or only delivery metrics — cost per transaction beats percentage complete.
- The real calendar of contracts and renewals: that is where you see whether the move was strategic or was an expiry date.
How I read this entry
If this landed on my desk, the first thing I would ask for is not a plan. It is an honest inventory of what is already running and what it costs to keep it alive. It almost always turns out that the budget for the new thing comes from switching off something old that nobody wants to name, and that conversation decides whether the project lives.
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Comments
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Living through this in your own team?
Open the chat and tell me how you're handling it. I'm interested in comparing notes.
